Did you enjoy your stay? Where can we improve?
You - our guests - are very important to us. We take your opinion, impressions and recommendations very seriously. We would like you to feel at home at our hotel. Therefore, we welcome any feedback, suggestions or recommendation from you.
Please let us know your opinion; whether online via various travel or booking sites, at the reception desk in the relexa hotel or by completing a small guest questionnaire, which you can find in our hotel room.
We would like to make good things even better for you and improve on what is not good enough yet.
With your impressions and feedback we can always improve ourselves and make your stay with us even more enjoyable. Be very open – criticism is just as important as your praise. Both help us to meet your needs and expectations better and maintain our high standards of service, and offer value and quality.
You can rely on honesty and appreciation
Authentic and honest reviews are very important to us. Review sites such HolidayCheck are very conscientious in controlling all guest reviews. Neither self-written reviews with flattering comments nor slanderous reviews from the competition have any opportunity here. This is especially important to us because your real opinion matters - even if not everything went according to how you were used to it before.
We very much appreciate your feedback, suggestions and your effort. For that reason, we not just read all our reviews thoroughly, but also comment and evaluate them internally. Your praise as well as criticism is given to our relexa teams to ensure we have the opportunity to improve our service.
Please read below our reviews or comments about guest stays at the relexa hotel Bad Salzdetfurth
Das schätzen unsere Gäste an uns
Fair for the priceMartin (16.07.2018)
thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Your team at relexa hotel Bad Salzdetfurth
thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Your Team from relexa hotel Bad Salzdetfurth
accomodation for tennis tournamentGobet (25.10.2016)
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
your Team from relexa hotel Bad Salzdetfurth
Nice and quiet Hôtel.Nicolas C. (17.08.2016)
Excellent HotelLars E. (21.02.2016)
thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.